Online Connections Customer Support

Contact Us

Got a question for us? Comment or concern? Let us know and we'll address it as soon as possible. Open communication is the best thing for a relationship and we want all of our customers to have the best possible experience while using our dating service.

* Required fields
Contact
Prove you're human:Don't see the number in the image?
Click here to generate new number.

Important notice!

A high percentage of fraud claims are by customers who do make the purchase, only to deny it later. Please note that completing a legitimate purchase, then claiming fraud is a form of fraud and is an illegal practice punishable by law. After a Fraudulent transaction is claimed the Account will be blacklisted, making future online purchases difficult with us and other E-Businesses.

Why did you bill my account?

You purchased a recurring membership to an online dating site owned by Online Connections INC. (In USA) or FBM Online Connections LTD (Outside USA). You should have received an email receipt at the time of purchase and your credit card statement should have been discreetly billed as: 24-7HELP.NET cs@ocdate.net. To look up your subscription please provide the information below, or feel free to contact our customer support team via live chat, email, or phone.